Quality and Standards
Practice Management Standards, designed to deliver an efficient, effective and timely response to individual needs, are maintained to ensure the high quality of service clients expect.
Park Court Chambers welcomes feedback from clients as we believe sustained quality and excellence is only achieved by continuous improvement. We will always strive to improve the service we provide to our clients.
Complaints:
Should a complaint, either formal or informal, be made, clients can be assured that it will be effectively and promptly investigated according to our Complaints Procedure by the Head of Chambers in conjunction with the Senior Clerk.
Download our Complaints Policy and Procedure PDF
Quality Mark:
Chambers have been awarded ‘Quality Mark’ by the Legal Services Commission, demonstrating commitment to the highest professional standards by both counsel and staff.
Equality and Diversity:
Park Court Chambers operates an equal opportunities policy. We are committed to the implementation of equal treatment and to ensure an absence of direct or indirect discrimination on the grounds of age, race, colour, religion, gender, sexual orientation or disability.
Download our Equal Opportunities Policy PDF
Copies of our policies and procedures on the above may be obtained from the Chambers Administrator on 0113 243 3277.
